As we welcome you back to Encore Resort at Reunion, we’re dedicated to providing a safe, healthy environment for our guests and team members in order to prevent the spread of COVID-19. Following guidelines from health experts, we have revised and updated our health and safety procedures. Our solutions will continue to evolve as we monitor them and continue our focus on the health and safety of our guests and team members.
We are going above and beyond our normal cleaning procedures in all common and high-traffic areas, increasing their intensity and frequency. That includes cleaning and sanitizing with soap and water, as well as cleaning agents approved by the U.S. Environmental Protection Agency (EPA) for use against SARS-CoV-2n, the cause of COVID-19.
Contactless hand sanitizing stations are being installed throughout the resort for the added health and safety of our guests and team members.
Signs in public areas will remind our guests to maintain physical distancing. We will also take steps limiting contact between guests and team members, including installing protective barriers in some guest service areas. We are also maintaining space between dining parties in our restaurants and re-arranging lounge chairs near our pools and in our water park to ensure physical distancing.
In guest homes, we are increasing our already diligent cleaning and sanitizing procedures. That includes using cleaning products and protocols that meet EPA guidelines and are approved for use and effective against viruses, bacteria and other airborne pathogens.