Call Center Concierge — Bring Your Getaway Together with a Personal Touch
Planning a group trip should feel just as exciting as the trip itself. At Encore Resort at Reunion, our Call Center Concierge team is here to help turn your plans into a smooth and memorable experience from the very start.
From your first conversation to the moment you arrive, we help organize the details so your group can focus on what matters most, spending time together and having fun.
Call to Start Planning
Start the Fun Before You Arrive
Great group trips begin with a plan that feels simple, thoughtful, and tailored to your time together. Our Call Center Concierge team helps bring everything into focus so your getaway feels organized long before check-in day.
From family reunions and milestone celebrations to golf outings and group retreats, every trip becomes easier with expert support guiding the way. We help keep everything aligned so your experience starts on the right note.
Expert Guidance That Fits Your Group
No two groups are the same, and that’s what makes every trip special. Our team takes the time to learn about your plans, your pace, and the moments you want to create together.
Planning a big family gathering, a celebratory weekend, or a group escape with friends? We’re here to offer clear recommendations and helpful direction, so every detail feels manageable and exciting. Relaxation, activities, or a mix of both, your plans come together in a way that feels effortless and fun.
Your Perfect Vacation Home Awaits
The right space makes all the difference, and our team helps match your group with a vacation home that fits just right.
Encore Resort at Reunion offers spacious vacation homes with 3 to 13 bedrooms, perfect for bringing everyone under one roof. Open living areas create the perfect setting for shared meals, games, and laughter, while private bedrooms give everyone a place to recharge. Full kitchens and private pools add even more comfort, making it easy to settle in and feel at home.
Beyond your vacation home, there’s even more to enjoy. Splash into the water park, explore on-site dining, and start each day with complimentary breakfast included with every stay.
Extras That Make Your Stay Even Better
Beyond reserving your vacation home, we help bring together the thoughtful details that make arrival day feel easy and complete.
- Grocery delivery arranged ahead of time, so your kitchen is stocked and ready the moment you walk in.
- Themed welcome baskets filled with fun touches for celebrations, game nights, movie marathons, and sweet surprises.
- Private chef experiences that turn your vacation home into your own personal dining event, complete with a multi-course meal prepared on-site.
- Bartender services featuring a skilled mixologist ready to craft cocktails or lead a hands-on cocktail experience for your group.
Every detail is arranged with care, helping your group settle in quickly and start enjoying time together from the very first moment.
Keeping Every Detail in Place
Planning for a group can feel like a lot to manage, but you’re not doing it alone. Our team stays connected throughout the process, helping keep everything organized and on track.
Questions get answered, details stay aligned, and your plans come together smoothly from beginning to end.
Arrive Ready to Enjoy
When your travel day arrives, everything is set. Your vacation home is ready, your plans are in place, and your group is all set for an unforgettable stay.
Now it’s time to arrive at Encore Resort at Reunion, settle in, and start making memories that last long after the trip ends.